1. Introduction
Kirtipur Hospital (“we,” “us,” or “our”), located at Devdhoka, Kirtipur, is committed to protecting the privacy and confidentiality of our patients, students, and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal and medical information in compliance with the The Privacy Act, 2075 (2018) of Nepal and other applicable healthcare regulations.
2. Information We Collect
We collect information necessary to provide comprehensive medical care and educational services:
- Personal Information: Name, address, citizenship/ID number, date of birth, and contact details (phone/email).
- Sensitive Health Information (PHI): Medical history, lab results, X-rays/scans, diagnosis, treatment plans, and details regarding specific conditions (e.g., burns, cleft, trauma).
- Financial Information: Billing details, insurance policy numbers, and transaction records.
- Technical Data: If you use our online appointment systems or website, we may collect IP addresses and cookies.
3. How We Use Your Information
Your data is used for:
- Medical Care: Diagnosis, treatment, surgery, and rehabilitation (including our specialized units like the Nepal Cleft & Burn Center).
- Teaching & Research: As a teaching hospital, de-identified (anonymous) data may be used for academic research, medical training, and case studies, strictly adhering to ethical guidelines.
- Hospital Administration: Patient registration, scheduling, bed management, and quality assurance.
- Billing: Processing payments and insurance claims (including government health insurance schemes).
4. Data Sharing and Disclosure
We respect your confidentiality and only share data when necessary:
- Healthcare Team: Doctors, nurses, residents, and specialists within PHECT-NEPAL involved in your direct care.
- Authorized Third Parties: Government health agencies (Ministry of Health), insurance providers, and partner labs.
- Legal Compliance: If required by a court order or Nepali law (e.g., reporting specific infectious diseases or medico-legal cases).
- Research: Shared with ethical review boards (IRC) only after anonymization.
5. Data Security
We employ physical, technical, and administrative safeguards to protect your records. This includes secure server storage, restricted access to physical files, and confidentiality agreements with all staff and trainees.
6. Your Rights
Under the Privacy Act 2075, you have the right to:
- Request access to your own medical records.
- Request correction of incorrect personal details.
- Withdraw consent for optional services (e.g., marketing or non-essential research).
7. Contact Us
For privacy concerns or to update your information:
- Phone: 01-4331390
- Email: kipuaspatal@gmail.com / info@phectnepal.org / admin@phectnepal.org
- Address: Devdhoka, Kirtipur Ward no. 2, Kathmandu, Nepal